Information collected
The service and product-access forms may collect your name, email address, organization or business, role, website, location, project or access interests, timing, questionnaire answers, consent, source page, and any notes you choose to provide. The exact fields depend on the form you submit.
Why it is collected
Knyton uses this information to evaluate and respond to your request, prepare a service scope, manage a waitlist or beta application, maintain an accountable record, prevent duplicate or abusive submissions, and meet reasonable legal, accounting, and security obligations.
Recording and email delivery
Valid submissions are saved in a private SQLite intake database before email delivery is attempted. The system then queues an internal notification to the appropriate Knyton alias and a confirmation to the requester. General service requests route to contact@knyton.com; Knyton Business Services (Vendor Readiness) routes to businessservices@knyton.com; Mirsad and QCI requests route to their dedicated aliases. Qualified partnership or procurement requests may also be copied to the matching specialist alias. These forms do not route to the founder inbox. Billing records for Business Services are copied to accounts@knyton.com. Privacy and deletion requests for any Knyton Business Services records must be sent to privacy@knyton.com.
Security and abuse prevention
The intake service uses origin checks, consent validation, duplicate detection, rate limits, a hidden anti-spam field, and a salted one-way hash of the connecting IP address. The raw IP address is not stored in the application database. Hosting infrastructure may retain ordinary security and delivery logs such as requested pages, timestamps, browser information, and network addresses.
Email and infrastructure providers
Submission notifications are processed through the Knyton hosting infrastructure and business email provider. Those providers may process message content and technical metadata under their own terms and security controls. The website does not currently use advertising trackers or sell form data.
Payments and Stripe
Public forms on Knyton.com do not collect payment-card or bank-account details and do not create customer accounts. Eligible fixed-price packages continue from a recorded intake to Stripe-hosted Checkout; approved custom services use a Stripe-hosted invoice. To prepare, deliver, and reconcile Checkout or an invoice, Knyton may provide Stripe with customer name, email address, business name, service description, invoice amount, submission reference, and payment reference. Stripe collects and processes payment credentials directly under its own terms and privacy notice. Knyton.com does not receive or store full card or bank-account details.
Retention
Intake records and their email-outbox records are retained for up to 365 days by default, then removed automatically, unless a shorter period is appropriate or a longer period is reasonably required for an active engagement, legal obligation, security investigation, or dispute. Payment, invoice, webhook, refund, dispute, and related billing-audit records may be retained for up to seven years to support accounting, tax, fraud-prevention, chargeback, and legal obligations.
Deletion and correction requests
You may ask Knyton to correct or delete an unneeded intake record by emailing privacy@knyton.com and including the submission reference shown after the form was recorded. A request may be limited where retention is required for legitimate legal, security, accounting, tax, fraud-prevention, or dispute-resolution reasons.
Do not submit sensitive information
Do not place passwords, API keys, payment-card or bank data, Social Security numbers, medical information, brokerage credentials, private customer records, controlled shipment data, or other regulated or confidential material into a public form or ordinary email. Sensitive access and files require a separately approved transfer method after scope review.